NHTSA Complaint #11051151 — 2017 FORD FUSION
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11051151 |
| Vehicle | 2017 FORD FUSION |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 300 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NJ |
Consumer Description
IN JULY 2017 I PURCHASED A 2017 FORD FUSION SPORT WITH THE 2.7 V6 WITHIN 300 MILES THE VEHICLE STALLED ON A HILL AND THE CAR STARTED TO ROLL BACKWARDS. I MADE AN APPOINTMENT AND BROUGHT THE CAR INTO THE DEALERSHIP I BOUGHT IT FROM. THEY SCANNED THE CAR AND NO CODES CAME UP AND SAID THERE IS NOTHING THEY CAN DO WITHOUT A CODE. I TOOK THE CAR AND CONTINUED TO DRIVE IT. IT STALLED SEVERAL MORE TIMES, BROUGHT IT IN AGAIN AND NO CODES. THEY TOLD ME FORD WOULD NOT APPROVE ANY REPAIRS ON THIS VEHICLE WITHOUT HAVING A CODE AND A CONFIRMED ISSUE. I'VE BEEN DRIVING AROUND IN A DEATH TRAP THAT COULD KILL MYSELF OR SOMEONE ELSE AND FORD WON'T HELP. I FOUND ON AN ONLINE GROUP OTHER PEOPLE HAVE HAD THIS ISSUE AND HAVE NOT GOTTEN IT RESOLVED BY FORD. THERE ARE OTHER ISSUES WITH THIS VEHICLE TO. BUT THE STALLING IS UNACCEPTABLE. THE LEMON LAW FOR MY STATE SAYS I MUST LET HAVE THE CHANCE TO FIX THE CAR TO QUALIFY BUT THE IS NO TRACE LEFT BEHIND AFTER STALLING THEREFORE FORD HAS NOTHING TO REPAIR. THIS VEHICLE IS NOT SAFE TO DRIVE. DO NOT BUY!
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