NHTSA Complaint #11051090 — 2016 LAND ROVER LR4

ON TWO SEPARATE OCCASIONS WITHIN SIX MONTHS OF EACH OTHER IN JULY AND THEN NOVEMBER OF 2017 A SMALL PEBBLE HITTING THE WINDSHIELD WHILE DRIVING ON THE EXPRESSWAY CAUSED AN INSTANT SHATTERING CRACK THROUGHOUT THE WINDSHIELD. THIS WAS NOT A DIVOT OR NICK BUT A SHATTERING CRACK IN EACH CASE. THIS WAS ALSO NOT SOME LARGE OBJECT THAT HIT THE WINDSHIELD BUT STANDARD TYPE OF MINOR DEBRIS THAT FLEW UP FROM THE ROAD. I REPORTED THE INCIDENT TO LAND ROVER NORTH AMERICA WHO SAID THEY WOULD TAKE NO ACTION AND ADVISED ME TO NOTIFY THE APPROPRIATE GOVERNMENT AUTHORITY ON THE NATURE OF THE UNSAFE PRODUCT DEFECT THAT I HAD EXPERIENCED WHICH I AM NOW DOING. I HAVE NEVER HAD SUCH AN INCIDENT OCCUR IN MORE THAN 40 YEARS OF OPERATING AUTOMOBILES AND BELIEVE THE NATURE OF THE CONSTRUCTION OF THE WINDSHIELD ON THIS CAR IS FLAWED TO HANDLE NORMAL DRIVING CONDITIONS.