NHTSA Complaint #11051029 — 2016 NISSAN ROGUE

WHILE DRIVING AT APPROXIMATELY 10 MPH ON A CITY STREET JUST STARTING TO MOVE FORWARD FROM BEING STOPPED AT A STOP LIGHT, THE REAR WINDOW SUDDENLY SHATTERED. THE MILEAGE WAS SLIGHTLY OVER 19,000 MILES. THE CAR IS 23 MONTHS IN TO A 36 MONTH LEASE. NOTHING OUT OF THE ORDINARY WAS HAPPENING THAT DAY, CLEAR SKIES AND 50 DEGREES. NISSAN CLAIMS SINCE IT ISN'T A "MANUFACTURERS RECALL" ITEM IT IS NOT COVERED UNDER FULL WARRANTY. SINCE IT IS A LEASE, I MUST USE NISSAN CLASS WHICH IS ALMOST 3 TIMES AS EXPENSIVE AS GLASS FROM A THIRD PARTY. TO TOP IT OFF, I HAVE DRIVING IN A RENTAL CAR FROM THE DEALERSHIP FOR THE LAST 7 DAYS AT $35 PER DAY. NISSAN FINALLY CALLED ME BACK (7 DAYS LATER).