NHTSA Complaint #11048841 — 2017 FORD EXPLORER

SEATS issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number 11048841
Vehicle 2017 FORD EXPLORER
Component SEATS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State TX

Consumer Description

EXTREMELY SHARP METAL TABS STICK OUT NEARLY 1" FROM THE INBOARD SIDE OF BOTH DRIVER AND PASSENGER SEATS. TABS ARE INTENDED TO HOLD PLASTIC TABS ON SEAT COVERS HOWEVER BOTH OF MINE WERE NOT INSTALLED PROPERLY OR HAD COME OFF IN THE 6 MONTHS WE'D OWNED THE VEHICLE. THIS TAB CUT MY HAND WIDE OPEN AND CUT TENDONS WHILE REACHING FOR MY KEYS THAT HAD DROPPED. SURGERY WAS REQUIRED. A FRIEND WHO OWNS A 2016 EXPLORER CONFIRMED THESE SHARP TABS AS WELL. THIS SHARP METAL TAB IS LIKE A KNIFE AND I WOULD LIKE TO SEE THIS PROBLEM CORRECTED FLEETWIDE (FILING DOWN THE EDGES WOULD BE A VERY SIMPLE FIX) TO ENSURE OTHERS AREN'T MAIMED LIKE I WAS. IT'S NOT UNREASONABLE TO SEE HOW SOMEONE COULD CUT A WRIST WITH A RISK TO LIFE.

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