NHTSA Complaint #11048640 — 2010 TOYOTA PRIUS

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING 65 MPH, THE BRAKE, AIR BAG, AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED CONTINUOUSLY. THE CONTACT MENTIONED THAT THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL SLOWLY, THE VEHICLE ENGAGED. THE CONTACT CALLED ROADSIDE ASSISTANCE AND WAS INFORMED THAT THERE WAS NO FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT ABOUT A RECALL FOR THE BRAKES. THE CONTACT CALLED AL HENDRICKSON TOYOTA AT 954-972-1100 AND THEY STATED THAT THERE WAS NO RECALL FOR THE BRAKES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V235000 (SERVICE BRAKES). THE APPROXIMATE FAILURE MILEAGE WAS 70,000.