NHTSA Complaint #11048547 — 2012 KIA SOUL

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11048547
Vehicle	2012 KIA SOUL
Component	STEERING
Date of Incident	October 2, 2017
Date Filed	November 27, 2017
Mileage	125,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

THE STEERING WHEEL IS LOOSE WITH MUCH "PLAY" IN STEERING AND A CLICKING NOISE FROM THE STEERING LOCK. THIS HAPPENS BOTH STATIONARY WITH THE CAR ON IN PARK AND WHEN DRIVING. THE VEHICLE SHAKES WHEN BRAKING. I DO NOT HAVE FULL CONTROL OVER THE STEERING. WHEN I BRAKE AT SPEEDS OVER ABOUT 30MPH. I HAVE HAD ALIGNMENT DONE AND SUSPENSION CHECKED AND IT IS NOT APPARENTLY THE ISSUE. I NOW HAVE A LOUD RUBBING NOISE COMING FROM THE STEERING WHEEL WHEN I TURN LEFT OR RIGHT. THE CLICKING AND LOOSENESS AND RUBBING NOISE IS PRESENT WHEN THE CAR IS IDLE OR BEING DRIVEN IN CITY OR HIGHWAY.

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