NHTSA Complaint #11048526 — 1997 MERCEDES BENZ E320

SEAT BELTS issue reported to NHTSA

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Complaint Details

ODI Number	11048526
Vehicle	1997 MERCEDES BENZ E320
Component	SEAT BELTS
Date of Incident	November 25, 2017
Date Filed	November 26, 2017
Mileage	146,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WAS DRIVING SLOW LIKE 10 MPH AND PREPARING TO MAKE A RIGHT TURN AND THERE WAS A LOUD EXPLOSION AS THE PASSENGER SEAT BELT RETRACTED WITH SUCH FORCE THAT IT SLAMMED INTO THE STERNUM OF MY 73 YEAR OLD MOTHER, WHO ALMOST HAD AN EPISODE OF CARDIAC ARREST, BOTH FROM THE IMPACT OF THE BELT PUSHING ON HER HEART AND THE EXPLOSION. ONE WEEK LATER THE DRIVERS SIDE SEATBELT DID THE SAME THING . I HAD NOT USED THE DRIVERS SIDE BELT ON THE DAY OF THE FIRST INCIDENT, OR ANY DAY SINCE. BUT THEY ARE EXPLODING ABOUT THE SAME TIME AS THE SECOND INCIDENT HAPPENED THE VERY FIRST TIME THAT THE DRIVERS BELT WAS PUT IN USE AFTER THE PASSENGER BELT INCIDENT. THE SAME SLOW RIGHT TURN, WHILE BRAKING INTO A THE TURN, WAS BEING PERFORMED. THE SRS LIGHT HAS BEEN ON EVER SINCE.

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