NHTSA Complaint #10944015 — 1997 MERCEDES BENZ E320

SEAT BELTS issue reported to NHTSA

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Complaint Details

ODI Number	10944015
Vehicle	1997 MERCEDES BENZ E320
Component	SEAT BELTS
Date of Incident	December 22, 2016
Date Filed	January 9, 2017
Mileage	137,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

WHILE PROCEEDING STRAIGHT ON A CITY STREET, AT ABOUT 30 MPH, DURING THE DAY, WITH NO OTHER VEHICLES ON THE ROAD, I HEARD A METALLIC EXPLOSION INSIDE OUR 1997 MERCEDES BENZ E320 SEDAN. THE SEAT BELT IMMEDIATELY AND PAINFULLY PINNED ME BACK INTO THE DRIVERS SEAT, RENDERING ME BREATHLESS AND DISORIENTATED. I FELT LIKE I HAD BEEN SHOT, AND I LOOKED AROUND OUTSIDE THE CAR FOR THE SOURCE. I TURNED OFF THE STREET AND PARKED. I WAS ABLE TO RELEASE THE SEATBELT, BUT IT DID NOT RETRACT. THE SRS WARNING LIGHT WAS ON. I GOT OUT OF THE CAR AND INSPECTED ITS EXTERIOR. THERE WAS NOTHING TO NOTE. I SUBSEQUENTLY TOOK THE CAR IN FOR AN AUTHORIZED INSPECTION AND EVALUATION. I LEARNED THAT THE SEATBELT RETRACTION SYSTEM HAD ACTIVATED, EVEN THOUGH THERE WAS NO INPUT TO THE ACTIVATION SENSOR. THERE IS NO RECALL FOR THIS ISSUE, SO THE REPAIR BILL IS ON ME.

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