NHTSA Complaint #11048423 — 2017 FORD FUSION

CAR WOULDN'T START AFTER SITTING IN THE DRIVEWAY WAY FOR 2 STRAIGHT DAYS. HAD IT TOWED TO DEALER AND AFTER CHECKING THE VEHICLE OUT, WAS TOLD I HAD A SEVERE ANT PROBLEM AND THE ANTS ATE THE WIRING IN THE FUSECOND BOX. HAD TO REPLACE FUSE BOX OUT OF POCKET BECAUSE I TOLD IT WAS NOT UNDER WARRANTY. I PURCHASED MY VEHICLE FEB 2017. PICKED UP MY VEHICLE AFTER REPAIRS AND A FEW MILES DOWN THE ROAD WHILE SITTING AT A RED LIGHT, MY VEHICLE SHUT DOWN WITH NO WARNING. NUMEROUS ERROR LIGHTS WERE ON, BUT COULDN'T RESTART THE CAR OR PUT INTO GEAR. AFTER 15-20 MINUTES I WAS ABLE TO START THE CAR AND MOVE IT OFF THE STREET. HAD IT TOWED BACK TO DEALER. DEALER DETERMINED THE BATTERY CABLE WAS STRIPPED AND HAD IT FIXED . ASSURED ME THE PROBLEM WAS RESOLVED. WEEK LATER WHILE DRIVING, CAR SHUT DOWN WITH NO WARNING. STEERING LOCKED, BRAKES NOT WORKING. WAS ABLE TO GLIDE INTO A PARKING LOT. TRIED TO START CAR AND WOULDN'T START. DEALERSHIP WAS CLOSED SO HAD TO GET IT TOWED TO MY RESIDENCE. NEXT DAY HAD IT TOWED TO DEALERSHIP. WHEN TOW TRUCK DRIVER TRIED TO START THE CAR IT STARTED WITH NO PROBLEM. VEHICLE IS SITTING AT DEALERSHIP TO BD LOOKED AT. FIRST TOW, I HAD TO PAY FOR REPAIRS OUT OF POCKET AND FOR THE RENTAL. SECOND TOW I WAS NOT CHARGED FOR DAMAGE TO THE BATTERY FROM THE FIRST REPAIR. THIRD TOW, I HAD TO ARGUE WITH THE DEALERSHIP TO PAY FOR THE RENTAL. STILL WAITING ON DETERMINATION OF PROBLEM. FIRST TIME VEHICLE WAS PARKED IN DRIVEWAY. SECOND AND THIRD TIME I WAS DRIVING AND ON A CITY STREET