NHTSA Complaint #11048218 — 2003 DODGE RAM 1500

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11048218
Vehicle 2003 DODGE RAM 1500
Component AIR BAGS
Date of Incident
Date Filed
Mileage 126,107 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

TAKATA RECALL I RECEIVED A NOTICE OF RECALL FOR AIRBAGS. I FOLLOWED THE NOTICE'S PROCEDURES TO FIND IF AND HOW MY VEHICLE MAY BE AFFECTED. I REGISTERED MY EMAIL AT TKRESTRUCTURING.COM/PPIC, BUT WAS UNABLE TO FIND IF MY VEHICLE WAS AFFECTED. I THEN GOT ON THE WEBSITE OF WWW.AIRBAGRECALL.COM AND TYPED IN MY LICENSE PLATE AND STATE AS DIRECTED. THE RESPONSE WAS "HAVING TROUBLE FINDING YOUR VEHICLE". I THEN TYPED IN MY VIN # ON THIS SAME SITE (WWW.AIRBAGRECALL.COM) AND MY VEHICLE CAME UP. IT STATED THAT MY PASSENGER SIDE AIRBAG INFLATOR SOMETHING WAS IN RECALL. WHEN I CLICKED ON THE "TAKE ACTION" BUTTON, MY COMPUTER JUST CHURNED AND CHURNED FOR APPROXIMATELY 15 MINUTES. WHILE IT WAS CHURNING I CALLED THE ASSOCIATED PHONE NUMBER WITH THIS WEBSITE (888-327-4236). A MESSAGE TOLD ME TO CONTACT TKRESTRUCTURING.COM/PPIC. WHEN I PHONED THE TKRESTRUCTURING.COM/PPIC PHONE NUMBER PROVIDED (833-619-7579), ALL I RECEIVED WAS A MESSAGE TELLING ME TO GET ON THE WWW.AIRBAGRECALL.COM WITH NO OPPORTUNITY FOR ME TO LEAVE A VOICE MESSAGE. I GOT BACK ON THE WWW.AIRBAGRECALL.COM WEBSITE, TYPED IN MY VIN #, AND ONCE AGAIN, ALL IT DID WAS CHURN AND CHURN WHEN I CLICKED THE "TAKE ACTION" BUTTON. I WOULD REALLY LIKE TO FIND OUT IF I AM DRIVING A VEHICLE OF DOOM, AND IF SO, HOW TO GET IT FIXED. ALL THE INFO I WAS PROVIDED SENT ME AROUND IN A CIRCLE WITH ABSOLUTELY NO SOLUTION. THANK YOU. [XXX] ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB

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