NHTSA Complaint #11048065 — 2009 MAZDA MAZDA5

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11048065
Vehicle	2009 MAZDA MAZDA5
Component	ENGINE
Date of Incident	November 6, 2017
Date Filed	November 22, 2017
Mileage	150,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

TL* THE CONTACT OWNS A 2009 MAZDA 5. WHILE THE CONTACT'S SON WAS DRIVING 45 MPH, THE DRIVER HEARD A GRINDING AND CLUNKING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MOTOR MOUNTS FAILED AND SHIFTED THE ENGINE FORWARD, WHICH CAUSED THE CV JOINTS AND ENGINE HEAD TO FAIL. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

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