NHTSA Complaint #11048024 — 2015 RAM 2500

TL* THE CONTACT OWNS A 2015 RAM 2500. WHILE DRIVING, THE BRACKET ATTACHED TO THE TRACK BAR FAILED UNEXPECTEDLY. WHILE DRIVING 55 MPH, THE CONTACT TURNED RIGHT AND THE STEERING FAILED. THE VEHICLE BECAME UNSTABLE AND THE WHEEL SHOOK. THE CONTACT HEARD AN ABNORMAL NOISE WHEN THE FAILURE OCCURRED. THE VEHICLE BECAME UNSTABLE, BUT WAS STILL OPERABLE. THERE WERE NO WARNING INDICATORS ILLUMINATED AT THE TIME OF THE FAILURE. THE CONTACT DROVE THE VEHICLE TO VERGER CHRYSLER JEEP DODGE (1400 OCEAN BOULEVARD, COOS BAY, OR 97420, (541) 888-5594) WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED WELDING FOR THE BRACKET ON THE FRAME. THE VEHICLE WAS NOT COVERED UNDER A WARRANTY AND THE CONTACT WAS INFORMED TO COVER ALL EXPENSES. THE MANUFACTURER WAS CONTACTED, BUT COULD NOT ASSIST BECAUSE THERE WERE NO OPEN RECALLS. THE FAILURE MILEAGE WAS 23,998.