NHTSA Complaint #11047982 — 2018 JEEP COMPASS

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11047982
Vehicle	2018 JEEP COMPASS
Component	VISIBILITY/WIPER
Date of Incident	November 21, 2017
Date Filed	November 22, 2017
Mileage	35 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

INSTRUMENT CLUSTER IS VERY BRIGHT AT NIGHT, AFFECTING THE ABILITY TO SEE THE ROADWAY. INSTRUMENT CLUSTER DOES NOT DIM WHEN ATTEMPTING TO ADJUST BRIGHTNESS. INSTRUMENT CLUSTER DOES NOT ADJUST TO COMPENSATE FROM DAYLIGHT TO DARKNESS. VEHICLE DOES NOT SEEM TO RECOGNIZE THAT THE HEADLIGHTS ARE ON. THE OPTION TO ADJUST BRIGHTNESS, WITH THE HEADLIGHTS ON, IS NOT AVAILABLE DUE TO VEHICLE'S INABILITY TO RECOGNIZE THAT THE HEADLIGHTS ARE ON. REAR VIEW CAMERA IS EXTREMELY BRIGHT AT NIGHT, AFFECTING THE ABILITY TO RECOGNIZE PROBABLE HAZARDS IN ROADWAY. DUE TO THIS BRIGHTNESS, THE EYES TAKE TIME TO READJUST TO THE DARK ENVIRONMENT WHEN VEHICLE IS PUT BACK IN DRIVE. THESE ISSUES OCCUR WHEN THE VEHICLE IS IN MOTION AND STATIONARY.

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