NHTSA Complaint #11047849 — 2002 NISSAN PATHFINDER AIR BAGS

Complaint Details

ODI Number	11047849
Vehicle	2002 NISSAN PATHFINDER
Component	AIR BAGS
Date of Incident	November 20, 2017
Date Filed	November 21, 2017
Mileage	140,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WY

Consumer Description

TAKATA RECALL- THE NISSAN CONSUMER AFFAIRS DEPARTMENT WAS UNWILLING TO ASSIST ME IN REPAIRING THE AFFECTED VEHICLE. THE CLOSEST SERVICE AREA IS 98.3 MILES ONE WAY FROM MY HOUSE IN WHICH THEY TOLD ME TO PAY FOR THE COST OF TRAVEL AND TIME OFF OF WORK OUT OF MY OWN POCKET IN ORDER FOR THE REPAIRS TO BE COMPLETED. I ASKED IF THE SERVICE STATION COULD INSTEAD PICK UP MY VEHICLE AND PROVIDE ME A LOANER VEHICLE WHILE THE REPAIRS WERE TAKING PLACE IN WHICH THEY DECLINED.

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