NHTSA Complaint #11047838 — 2007 FORD FREESTAR

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11047838
Vehicle	2007 FORD FREESTAR
Component	POWER TRAIN
Date of Incident	November 14, 2017
Date Filed	November 21, 2017
Mileage	152,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

TL* THE CONTACT OWNS A 2007 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 25 MPH, WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE CONTACT HEARD A RATTLING NOISE UNDER THE HOOD. THE CONTACT STATED THAT THE RATTLING NOISE SEIZED ONCE THE SPEED WAS REDUCED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO HOMER SKELTON FORD OF MILLINGTON (9030 US-51, MILLINGTON, TN 38053 (901) 873-3673) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 152,000.

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