NHTSA Complaint #11047773 — 2013 DODGE DURANGO STRUCTURE:BODY

Complaint Details

ODI Number	11047773
Vehicle	2013 DODGE DURANGO
Component	STRUCTURE:BODY
Date of Incident	November 21, 2017
Date Filed	November 21, 2017
Mileage	94,000 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

WHILE PARKED IN OUR DRIVEWAY WITH THE VEHICLE OFF, MY WIFE OPENED THE REAR LIFTGATE USING THE EXTERIOR LATCH HANDLE. THE LIFTGATE RAISED TO THE OPEN POSITION AUTOMATICALLY, BUT THEN SLAMMED SHUT WITHOUT WARNING. WHEN THE PNEUMATIC STRUT THAT HOLDS THE LIFTGATE OPEN FAILED, THE ENTIRE WEIGHT OF THE LIFTGATE LANDED ON MY WIFE'S HEAD, WHO WAS REACHING INTO THE TRUNK TO REMOVE ITS CONTENTS.

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