NHTSA Complaint #11047727 — 2017 CHRYSLER PACIFICA ENGINE

Complaint Details

ODI Number	11047727
Vehicle	2017 CHRYSLER PACIFICA
Component	ENGINE
Date of Incident	November 12, 2017
Date Filed	November 21, 2017
Mileage	2,100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

WHILE STOPPED AT A TRAFFIC LIGHT, THE ESS FEATURE OF THE VEHICLE TYPICALLY STOPS THE ENGINE TO REDUCE CO2 EMISSIONS AND SUPPOSEDLY SAVE ON GAS. AS SOON AS I RELEASE THE BRAKES, THE ENGINE RE-STARTS AND OFF I GO. HOWEVER, IN THIS INSTANCE, AFTER I LET GO OF THE BRAKES, THE VEHICLE BEGAN ROLLING BACKWARDS, WHICH CAUSED ME TO STEP ON THE BRAKES RIGHT AWAY OR I WOULD HAVE HIT THE CAR BEHIND ME. I LET GO OF THE BRAKES AGAIN, THEN THE ENGINE RESTARTED AS USUAL. THIS IS VERY CONCERNING AND A POTENTIAL SAFETY ISSUE.

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