NHTSA Complaint #11047400 — 2012 JEEP GRAND CHEROKEE

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V435000 (ELECTRICAL SYSTEM) AND 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE INTERIM NOTICE INDICATED THAT THE REMEDY AND PARTS WERE NOT AVAILABLE. THE CONTACT WAS UNABLE TO SCHEDULE AN APPOINTMENT WITH A DEALER FOR OVER FIVE MONTHS. THE DEALER WAS NOT CONTACTED BECAUSE THE INTERIM RECALL NOTICE STATED THAT THE REMEDY AND PARTS WERE UNAVAILABLE. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE, PARKED IT IN THE GARAGE, AND EXITED THE VEHICLE. WHEN THE CONTACT CAME BACK TO THE VEHICLE, A FIRE STARTED UNDER THE HOOD, CAUSING SMOKE TO EMIT INTO THE GARAGE. THE VEHICLE WAS DRIVEN OUT OF THE GARAGE, PARKED IN THE DRIVEWAY, AND THE FLAMES WERE EXTINGUISHED UNDER THE HOOD. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE MANUFACTURER INDICATED THAT AN INSPECTOR WOULD BE SENT TO INVESTIGATE THE CAUSE OF THE FIRE. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.