NHTSA Complaint #11047390 — 2016 JEEP RENEGADE

INITIALLY VEHICLE HAD A BURNING SMELL WHICH TURNED OUT TO BE THE AUXILIARY COOLANT PUMP. AFTER CHANGING THE COOLANT PUMP IN MARCH VEHICLE PRODUCED FALSE OVERHEAT CONDITIONS FOUR TIMES AND THE VEHICLE LOST POWER AND SHUT DOWN EACH TIME, WHILE DRIVING. TWO OF THE TIMES WHILE ON THE HIGHWAY AND THE OTHER TWO WHILE DRIVING THROUGH LOCAL STREETS. DEALER THEN CHANGED THE TEMPERATURE SENSOR. THE PROBLEM COULD NOT BE DUPLICATED SO THERE IS NO GUARANTEE THAT THE ISSUE HAS BEEN CORRECTED. AS A SECONDARY ISSUE THE VEHICLE THEN HAD GRINDING NOISE IN FRONT END WHICH OCCURRED IN JUNE AND IS STILL OCCURRING. INITIALLY THEY CHANGED THE RIGHT FRONT UPPER MOUNT BEARING. THEY HAVE REPLACED THAT PART ONCE AGAIN AS WELL AS THE RIGHT FRONT HUB BEARING AND SPINDLE, CONTROL ARM, AND THE UPPER STRUT MOUNT BOOT, NONE OF WHICH HAVE CORRECTED THE PROBLEM. THIS ONCE AGAIN CANNOT BE DUPLICATED ON A LIFT AND THEY ARE HAVING ISSUES DIAGNOSING THE PROBLEM. AS OF THIS WRITING VEHICLE HAS BEEN IN SHOP OVER 30 DAYS AND THEY ARE STILL UNABLE TO REPAIR.