NHTSA Complaint #11046888 — 2012 JEEP WRANGLER

JEEP WRANGLER SAHARA 2012 HEATED SEATS MALFUNCTIONED. THE PASSENGER SIDE HEATED SEAT BUTTON WORKS WELL. THE DRIVER SIDE DOES NOT WORK WHEN DASHBOARD BUTTON IS PRESSED DOWN. THE DRIVER SIDE HEATED SEAT INDICATOR BUTTON TURNS OFF AFTER 5 SECONDS AND DOES NOT WORK. THERE ARE NUMEROUS BLOGS AND TROUBLESHOOTING ONLINE SITES WHERE CUSTOMERS COMPLAIN OF THIS ISSUE WITH NO PERMANENT RESOLVE. MANY JEEP OWNERS WITH THIS ISSUE SHARE THEIR EXPERIENCES OF GOING TO THE DEALER TO GET THIS HEATED SIT MALFUNCTION FIXED....SADLY TO ONLY HAVE THE ISSUE REOCCURR WEEKS LATER. AGAIN TO BE CLEAR, THE DRIVER SIDE HEATED SEATS DO NOT HEAT UP AT ALL. FURTHERMORE, THE DRIVER SIDE HEATED SEAT BUTTON LIGHT GOES OFF AFTER 5 SECONDS. THE FEATURE DOES NOT WORK THEREFORE RESULTING IN A LOSS IN RESALE VALUE AND EXISTING COMFORT FROM THE COLD. CHRYSLER HAS NOT DONE ANYTHING TO DATE TO ISSUE A RECALL TO FIX THIS ISSUE. MOST JEEP OWNERS ARE LOYAL RETURN CUSTOMERS SO IT'S SAD THAT THE HEATED SEAT ISSUE HAS NOT BEEN DEEMED IMPORTANT ENOUGH TO ISSUE A RECALL.