NHTSA Complaint #10563645 — 2012 JEEP WRANGLER

MY WIFE AND I PURCHASED A USED 2012 JEEP WRANGLER FROM A NYS AUTHORIZED DEALERSHIP . AFTER THE VEHICLE WAS BROUGHT HOME WE NOTICED THE HEAD RESTRAINTS ON THE FRONT SEATS WERE NOT THERE . FIGURING THEY MIGHT HAVE BEEN REMOVED FOR CLEANING , OR SERVICE, I LOOKED AROUND IN THE VEHICLE FOR THEM . I DID NOT FIND ANY . I CALLED THE DEALERSHIP AND ASKED IF THEY FORGOT TO ATTACH THEM , AND IF THEY WERE AT THERE DEALERSHIP. AFTER LOOKING AND ASKING AROUND , THEY REPORTED TO ME THAT THE DID NOT HAVE ANY AND THAT THE JEEP WAS SOLD "AS IS" AND THE HEAD RESTS WERE NOT INCLUDED IN THE DEAL . I FOUND THIS OUT AFTER THE DEAL WAS MADE AND DID NOT REALIZE THAT THE VEHICLE DID NOT HAVE THEM , AND FIGURED THAT THIS WAS MANDATED SAFETY EQUIPMENT AND MUST BE INCLUDED BY AN AUTHORIZED , LICENSED NYS DEALER . THEY HAVE REFUSED TO SUPPLY THEM TO ME . IS THIS A VIOLATION ? DO THEY HAVE TO SUPPLY THEM ? IS THIS A SAFETY ISSUE ? WHAT SHOULD I DO ? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR