NHTSA Complaint #11046585 — 2003 DODGE RAM 1500

TAKATA RECALLS. ON 10/05/2016 TOOK MY 2003 DODGE RAM 1500 INTO GERRY WOOD AUTO GROUP, SALISBURY, NC, TO REPLACE A RECALLED AIR BAG ALONG WITH ADDITIONAL WORK. 10/07/2026 VEHICLE WAS RETURN ED TO ME. 10/05 1017 TOOK MY VEHICLE BACK TO GERRY WOOD BECAUSE THE WARNING AIRINF AIR BAG LIGHT WAS ON. A CHECK FOUND THE SQUIB CIRCUIT AND AIR BAG SHORTED. 10/09/2017 RETURNED MY VEHICLE BECAUSE THE WARNING LIGHT WAS COMING ON AND 10/10/2017 THE VEHICLE WAS RETURNED TO ME. I WAS TOLD IF THE CONDITION CONTINUED THE SHOP WOULD HAVE TO REPLACE THE OCCUPANT RESTRAINT CONTROLLER (ORC). I WAS ALSO TOLD THAT I WOULD HAVE TO PAY FOR THE REPLACEMENT OF THE ORC. NEVER HAD A PROBLEM WITH THE ORC UNTIL THE MECHANICS REPLACED THE AIR BAG. ANY PROBLEM WITH THE AIR BAG THAT WERE NOT A PROBLEM PRIOR TO THE MECHANICS REPLACING THE PART SHOULD BE THE RESPONSIBILITY OF GERRY WOOD DEALERSHIP. PLEASE ADIVISE HUBER R. IJAMES [email protected]