NHTSA Complaint #11046390 — 2014 CHEVROLET MALIBU

TL* THE CONTACT OWNS A 2014 CHEVROLET MALIBU. WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE WENT INTO AUTO STOP MODE AND FAILED TO START WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT PERFORMED A DIAGNOSTIC TEST, WHICH INDICATED THAT THE GENERATOR BATTERY CONTROL MODULE FAILED. THE CONTACT REPLACED THE BATTERY. SOME TIME AFTER THE BATTERY REPLACEMENT, THE FAILURE RECURRED. WHILE STOPPED AT A TRAFFIC LIGHT A SECOND TIME, THE VEHICLE WENT INTO AUTO STOP MODE AS DESIGNED. THE DRIVER RELEASED THE BRAKE PEDAL; HOWEVER, THE VEHICLE JERKED AND BEGAN TO HESITATE. IN ADDITION, THE ENGINE WARNING INDICATOR ILLUMINATED. THE DRIVER WAS ABLE TO DRIVE THE VEHICLE; HOWEVER, IT SEEMED AS IF IT WOULD STALL AT ANY MOMENT. THE CONTACT RAN ANOTHER DIAGNOSTIC TEST, WHICH RESULTED IN THE SAME FAILURE MESSAGE. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE RECALL WAS FOR THE 2013 MODELS AND NOT THE 2014 MODELS. THE MANUFACTURER OPENED CASE NUMBER: 8/3551621673. THE APPROXIMATE FAILURE MILEAGE WAS 78,600.