NHTSA Complaint #11045910 — 2012 FORD EXPEDITION

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11045910
Vehicle	2012 FORD EXPEDITION
Component	SERVICE BRAKES
Date of Incident	July 1, 2017
Date Filed	November 14, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

MULTIPLE TIMES REPLACING BRAKE PADS, ROTORS AND CALIPERS IN UNDER A YEAR AND 7,000 MILES. MECHANICS SAYS IT'S A KNOWN DEFECT OF FORD THAT IS NOT ADMITTED. THERE IS NO HARD BRAKING, NO ODD DRIVING, NO REAL REASONS FOR ANY BRAKE ISSUES TO HAPPEN LET ALONE REQUIRING MULTIPLE REPLACEMENTS WITHIN A YEAR. WHEN I WENT TO DEALER, I WAS TOLD THEY WOULDN'T HELP ME. I COULD PAY FOR THEM TO REPLACE IT ALL BUT THEY WERE TWICE MY LOCAL MECHANIC OF COURSE. JUST WANT THEM TO ADMIT IT AND MAKE MY VEHICLE FEEL SAFE.

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