NHTSA Complaint #11045762 — 2015 LEXUS RX350

WHEN DRIVING UPHILL ON A LOCAL CITY STREET, WHERE THERE WAS A METAL PLATE IN THE ROAD, MY LEXUS RX350, WOULD DETECT THE METAL PLATE, AND APPLY THE PRE-COLLISION SYSTEM. WHEN I REPORTED THIS ISSUE TO THE DEALERSHIP, THEY OFFERED TO SHUT OFF THE PRE-COLLISION SYSTEM AS A WORK AROUND. I WAS TOLD THAT THE SYSTEM WAS WORKING PROPERLY AND THAT THERE WAS A "WARNING" ABOUT THE POTENTIAL FOR THIS TO HAPPEN IN THE MANUAL. I REPORTED THIS ISSUE TO LEXUS CORPORATE AS WELL. I COULD REPRODUCE THIS ISSUE AND OFFERED BOTH THE DEALERSHIP AND CORPORATE TO VIEW THE VIDEO. BOTH DECLINED MY OFFER. I AM CONCERNED FOR BOTH FOR THE FUTURE DRIVERS OF THIS RX350 AND THOSE WHO ARE TRAVELING BEHIND WHO MAY HAVE THIS RX350 UNEXPECTEDLY STOP IN FRONT OF THEM. I ALSO ASKED BUT WAS NOT GIVEN AN EXPLANATION, BY EITHER THE DEALERSHIP NOR CORPORATE, AS TO WHY THIS IS NOT THE SAME ISSUE THAT WAS ADDRESSED IN THEIR RECALL NUMBER 15V728000, DATE 11/03/2015.