NHTSA Complaint #11045498 — 2011 FORD FUSION STRUCTURE:BODY

Complaint Details

ODI Number	11045498
Vehicle	2011 FORD FUSION
Component	STRUCTURE:BODY
Date of Incident	November 7, 2017
Date Filed	November 12, 2017
Mileage	104,136 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

DRIVERS DOOR HANDLE FAILED TO OPEN DOOR AT DESTINATION. 1ST FAILURE IT PARTIALLY OPENED LATCH, THEN AFTER DID NOT UNLATCH AT ALL. NO ABNORMAL FEEL PRIOR TO NOT WORKING. DROPPED WINDOW AND OPENED USING EXTERIOR HANDLE. LOOKING INTO THE SYMPTOM ON THE WEB I WAS SURPRISED TO FIND RECALL(S) FOR SIMILAR/IDENTICAL ISSUE ON OTHER EARLIER AND LATER YEAR FUSIONS! PART NUMBER FOR INTERIOR HANDLE FOR ALL YEARS APPEARS TO BE THE SAME. SEEMS RECALL WOULD BE APPLICABLE TO FAILING PART RATHER THAN YEAR SPECIFIC SEEING AS HOW IT WAS DEEMED A SAFETY ISSUE? I SUSPECT SIMILAR TORSION FAILURE BETWEEN LATCH HANDLE AND LOCK HANDLE WITHIN 6E5Z-5422601-A ASSEMBLY. WILL KNOW FOR SURE ONCE REPLACING/REPLACED.

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