NHTSA Complaint #11045456 — 2013 VOLKSWAGEN CC ELECTRICAL SYSTEM

Complaint Details

ODI Number	11045456
Vehicle	2013 VOLKSWAGEN CC
Component	ELECTRICAL SYSTEM
Date of Incident	November 11, 2017
Date Filed	November 12, 2017
Mileage	124,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

AS OF NOVEMBER 2017 MY VOLKSWAGEN CC HAS BECOME INOPERABLE AND A SAFETY HAZARD DUE TO THE FUEL PUMP CONTROL MODULE - RECALL 20AE. AT ANY GIVEN TIME WHY DRIVING MY CAR WILL COMPLETELY SHUT OFF IN TRAFFIC DAILY/CONSISTENTLY. NOTICES WERE SENT OUT TO US IN OCTOBER ABOUT RECALL BUT STILL SAYS NO REPAIR INFORMATION AVAILABLE AT THIS TIME. DEALER HAS YET TO RESOLVE ISSUE. UNDER MY RIGHTS IT'S UNFAIR AND I SHOULD HAVE TO PAY FOR THIS TO BE FIXED IN WHICH THERE IS A PENDING RECALL. THIS IS A VERY URGENT MATTER WHICH SHOULD NOT BE STALLED OFF NOR DELAYED ANY LONGER. CAN SOMEONE PLEASE ASSIST ME IMMEDIATELY WITH GETTING THE PROPER REPAIRS AND MY VEHICLE BEING FIXED. THANKS, [XXX]- VOLKSWAGEN OWNER INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

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