NHTSA Complaint #11045248 — 2012 VOLKSWAGEN CC

MY CAR HAS LEFT ME STRANDED TWICE. IT ALL STARTED WHEN MY FUEL PUMP STARTED TO LEAK GAS ALL OVER MY CAR. ONCE I GOT THE FUEL PUMP REPLACED. MY VEHICLE RAN FINE ON MY WAY TO THE STORE BUT WHEN I CAME BACK TO MY CAR IT TURNED OVER AND LET ME PULL OUT OF MY PARKING SPOT BUT THEN DIED WHEN I WENT TO PUT IT IN DRIVE IN THE PARKING LOT. I ATTEMPTED TO JUMP MY CAR BUT IT DID NOT WORK. I REPLACED THE BATTERY ON 10/9/17 AND IT APPEARED TO SOLVE THE ISSUE. ON 10/29/17 I DROVE MY CAR UP NORTH TO PAYSON. IT RAN COMPLETELY FINE UNTIL I SHUT IT OFF TO GO TO THE CREEK. WHEN I CAME BACK TO MY CAR IT WOULD NOT TURN OVER AGAIN. I BOUGHT A BATTERY AND REPLACED IT YET AGAIN. THIS TIME THE BATTERY DID NOT HELP GET THE CAR TO TURN OVER THE ONLY THING THAT SHOWED UP WAS AN EPC LIGHT. I LEFT THE CAR OVER NIGHT AND CAME BACK TO IT THE NEXT DAY IT STARTED UP JUST FINE WITH NO EPC LIGHT. I TOOK IT TO A REPAIR SHOP AND THEY WERE UNABLE TO DIAGNOSIS ANYTHING WRONG WITH THE CAR. I PICKED MY CAR UP ON OCT 30TH. IT RAN FINE WITH NO HESITATION UP UNTIL THE MORNING OF 11/10/17. WHILE DRIVING ON THE FREEWAY MY CAR LOST POWER AND WOULD NOT ACCELERATE. I WAS ABLE TO PULL IT TO THE SIDE OF THE ROAD. MY EPC LIGHT, CHECK ENGINE LIGHT, AND BATTERY LIGHT ALL CAME ON. THE CAR WOULD NOT TURN OVER AGAIN. I REACHED OUT TO THE DEALERSHIP AND THEY TOLD ME TO CONTACT CUSTOMER CARE THROUGH VOLKSWAGEN. WHEN I REACHED OUT TO CUSTOMER CARE ALL THEY TOLD ME WAS TO GO BACK TO THE DEALERSHIP AND THAT THEY CAN'T DO ANYTHING FOR ME BECAUSE THE RECALL IS NOT COMPLETE. THEY HAVE NO OFFER OF A LOANER CAR OR ANYTHING WHILE I WAIT FOR THEM TO FIX THE ISSUE. SO I'M LEFT WITH A CAR THAT RANDOMLY SHUTS DOWN AND LOSES POWER FROM TIME TO TIME. THIS IS NOT ACCEPTABLE.