NHTSA Complaint #11044983 — 2013 FORD FOCUS

CAR HAS ALREADY SHUT DOWN WHILE DRIVING TWICE ,A YEAR AND A HALF AGO. I TOOK IT TOPATRICK ST. FORD, IT SHUT DOWN AGAIN IN PARKING LOT, HAD TO PUSH IT INTO GARAGE. THEY SUPPOSEDLY FIXED A SENSOR RECALL. DID NOTHING TO THE UNBELIEVABLE SHAKING AND SHUTTERING RECALL. 3 WEEKS AGO WHEN I LEFT WORK, I NOTICED INSTRUMENT PANEL WAS BLACK, SAID NO GAS, 0 MPH, AND SO FORTH. BLINKERS WOULDN'T WORK ON INSIDE BUT THE DRIVER BEHIND ME COULD SEE ME SIGNALING FROM BEHIND ME. PULLED INTO CONVENIENT STORE , TURNED CAR OFF, WENT INSIDE, CAME BACK AND CAR WOULDN'T START AT ALL. HAD IT TOWED TO SAME BERTE WOLFE FORD , THEY TOLD ME IT WAS ELECTRICAL WIRING ISSUES AND IT WOULD BE 380$ , THEY CALLED BACK NEXT DAY AND SAID 500$ MORE. I TOLD HIM TO STOP AND I WOULD PAY THO 380$ AND HAVE IT LOOKED AT SOMEWHERE ELSE BUT IF I DID AND OTHER PLACE SAID IT WAS FORD'S ACCOUNTABILITY I WOULD BE BACK. SALES MANAGER J.C. ASSURED ME HE WOULD REIMBURSE ME EVERYTHING IF THAT WAS THE CASE. I TOOK IT TO COPLEYS IN CHAS WV AND JAY RUSS HOOKED UP HIS COMPUTER AND SAID , LOOKS LIKE FORD OWES YOU. THEY SHOULD OF FIXED THE PROBLEM LAST TIME IT WAS WITH THEM AND HE COULDN'T WORK ON IT BECAUSE IT WAS FORD PARTS AND SHOULD BEEN FIXED FREE. I NEED MY CAR FIXED BEFORE SOMEONE GETS INJURED. THEY HAVE BEEN AWARE OF THIS AND KEEP DENYING IT. IT'S MOST COMPLAINED CAR OF THAT YR. MULTIPLE FSA'S AND ELECTRICAL RECALL ALONG WITH SHUTTER LAWSUIT. NEW CARS ON LIST INCLUDE MY YEAR , 6 SPEED AUTO TRANSMISSION AND MICHIGAN ASSEMBLY PLANT. JUST FROM ME MENTIONING THOSE THINGS TO J.C. , HE TOOK MY BILL FROM 380$ TO 240$ . SEEMED FISHY TO ME , THAT'S WHY I WANTED A SECOND OPINION AND TOOK IT ELSEWHERE AND I FOUND OUT PRETTY MUCH WHAT I EXPECTED. CAR WAS 13000$ PAID OFF AND HAS BEEN NOTHING BUT A SHUTTERING POSSIBLE DEATHTRAP ON WHEELS. I'M JUST FORTUNATE IT HASN'T SHUTDOWN AND LOST STEERING GOING ON A BUSY INTERSTATE.REF: TSB16-0044