NHTSA Complaint #11044820 — 2012 GMC ACADIA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11044820
Vehicle 2012 GMC ACADIA
Component STEERING
Date of Incident
Date Filed
Mileage 70,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

ALMOST CRASHED INTO A TREE WITH MY 5 YEAR OLD IN THE CAR AFTER GOING THROUGH A PUDDLE ON A RAINY DAY. THERE WAS A VERY LOUD SQUEALING NOISE AND THEN THE STEERING WHEEL FROZE. I NEEDED TO SHUT THE CAR OFF AND TURN IT BACK ON TO UNFREEZE IT. IT HAPPENED A SECOND TIME AFTER GOING THROUGH ANOTHER PUDDLE WHICH THANKFULLY WAS IN MY DRIVEWAY! BROUGHT IT TO GET MY BELT CHECKED AND THE GMC DEALER SAID THEY THINK I HAVE A SMALL STEERING FLUID LEAK AND WOULD NEED A NEW RACK AND PINION? I HAD A PRIVATE MECHANICS SECOND OPINION AND THEY SAID THEY DID NOT SEE A LEAK AND THE FLUID WAS NOT LOW? HOWEVER MY TRANSMISSION FLUID WAS A BIT LOW? MY CAR DOES STUTTER FROM TIME TO TIME BUT NO LIGHTS HAVE COME ON TO TELL ME THERE IS A PROBLEM? NOT SURE WHAT TO DO I CANT AFFORD THE $1400 TO SUPPOSEDLY FIX THE CAR. WE JUST PURCHASED IT A YEAR AGO AND IT ONLY HAS 70,000 MILES ON IT! I HAVE DONE RESEARCH AND OTHERS HAVE THE SAME ISSUE! GM NEEDS TO RECALL THIS SAFETY ISSUE BEFORE SOMEONE GETS HURT OR WORSE!! THEY ALSO NEED TO FIGURE OUT WHY SO MANY HAVE STUTTERING TRANSMISSIONS! I ALMOST GOT INTO A COLLISION BECAUSE MY CAR STUTTERED AS I WAS TURNING! THE OTHER PERSON HAD TO SLAM ON THE BRAKES AS I TRIED TO HIT THE GAS HARDER! I HAD A 3 KIDS IN THE CAR ON THE WAY TO BASEBALL!! FIGURE THIS OUT GM PLEASE BEFORE SOMEONE GET HURT IN THIS SO CALLED FAMILY CAR!!!!

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