NHTSA Complaint #11044709 — 2008 INFINITI FX35

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11044709
Vehicle	2008 INFINITI FX35
Component	AIR BAGS
Date of Incident	October 5, 2017
Date Filed	November 8, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

I TOOK MY CAR IN ON OCT 5TH FOR THE TAKATA AIRBAG RECALL. SOON AFTER THE INFINITI TECHNICIAN COMPLETED THE WORK MY AIRBAG LIGHT CAME ON. I CONTACTED INFINITI AND TOOK MY CAR BACK AND THEY WILL NOT REPAIR MY CAR. THEY ARE CHARGING ME $2388 TO REPAIR IT BECAUSE THEY SAID THE TWO AIRBAGS ARE NOT CONNECTED. I EXPLAINED THAT THE AIRBAG LIGHT HAD NEVER BEEN ON UNTIL THE TECHNICIAN DID THE WORK AND NOW INFINITI IS REFUSING TO TAKE RESPONSIBILITY FOR THEIR ACTIONS.

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