NHTSA Complaint #11132784 — 2008 INFINITI FX35

THE DASHBOARD ON MY CAR BECAME STICKY SEVERAL YEARS AGO. IT BECAME INCREASINGLY WORSE THIS SUMMER SUCH THAT IT CAUSES A GLARE ON THE WINDSHIELD IMPAIRING VISIBILITY. I BEGAN RESEARCHING AND DISCOVERED THAT INFINITI EXTENDED THE WARRANTY ON THE DASH FOR THIS PROBLEM FOR 8 YEARS, BUT I WAS NOT MADE AWARE SINCE I WAS NOT THE ORIGINAL OWNER. IT HAS ONLY RECENTLY BECOME A SAFETY HAZARD FOR ME WITH THE GLARE. IT SEEMS THIS IS A KNOWN PROBLEM WITH INFINITI AND OWNERS LIKE ME WHO WERE NOT MADE AWARE OF THE 8 YEAR WARRANTY EXTENSION OR WHO HAVE HAD ISSUES AFTER WARRANTY ARE FACED WITH A HAZARDOUS CONDITION. ALTHOUGH I AM NOT THE ORIGINAL OWNER, I PURCHASED MY CAR IN 2009 FROM AN INFINITI DEALER WELL UNDER THE 60K DRIVE TRAIN WARRANTY AND I RECEIVED OTHER WARRANTY AND RECALL RELATED INFORMATION SO I AM NOT SURE WHY INFINITI WOULD ONLY EXTEND THIS WARRANTY TO ORIGINAL OWNERS (WHAT I WAS TOLD BY INFINITI CUSTOMER CARE IN A PHONE CALL) AND LEAVING THOSE WHO PURCHASED USED WITH A SAFETY HAZARD.