NHTSA Complaint #11044659 — 2017 KIA SPORTAGE

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	11044659
Vehicle	2017 KIA SPORTAGE
Component	WHEELS
Date of Incident	November 8, 2017
Date Filed	November 8, 2017
Mileage	1,774 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

I HAVE HAD MY CAR FOR 30 DAYS & AFTER DRIVING FOR ABOUT 5 MILES THIS MORNING MY TIRE WARNING LIGHT SAID THE PSI WAS AT 19 FOR MY REAR DRIVER SIDE, SECONDS LATER IT WAS A 0. I PULLED INTO A GAS STATION WHERE WE DISCOVERED A HUGE TEAR IN THE SIDE WALL OF MY TIRE. THIS IS DEFINITELY A DEFECT AS I HAVE NOT BEEN IN AN ACCIDENT OR SCRAPPED ANY CURBS HOWEVER, ONCE I GOT IT TO THE DEALERSHIP THEY SAID THAT THIS HAD TO BE CAUSED BY ME POSSIBLY HITTING SOMETHING. I THINK I WOULD REMEMBER HITTING SOMETHING THAT WOULD CAUSE A SLICE ACROSS MY PASSENGER REAR TIRE. SO IN A NUTSHELL I WAS FORCED TO BUY A NEW TIRE $181.00 FOR A CAR I HAVE HAD FOR 30 DAYS. NEITHER GROSSINGER KIA DEALERSHIP OR HANKOOK TIRE WOULD TAKE RESPONSIBILITY. I WAS JUST ABOUT TO GET ON THE EXPRESSWAY AND THANK GOODNESS THE TIRE MALFUNCTIONED BEFORE I DID.

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