NHTSA Complaint #11044205 — 2005 TOYOTA SEQUOIA

I OWN A 2005 SEQUOIA 4 WHEEL DRIVE LIMITED EDITION . I RECEIVED A LETTER FROM TOYOTA CORPORATION REGARDING THE RUSTING FRAME RECALL CAMPAIGN ON NOVEMBER 3,2017 AND SCHEDULED A SERVICE APT TO HAVE MY FRAME INSPECTED AND WAS TOLD THE INSPECTION TAKES APPROX. 2 HOURS . WITHIN 30 MINUTES MY TRUCK WAS "READY " MEANING THE INSPECTION WAS COMPLETE. I ASKED THE SERVICE WRITER OF THE OUTCOME AND WAS TOLD THE FRAME WAS GOOD. NOTHING WAS WRITTEN IN MY SERVICE ORDER THAT WAS HANDED TO ME SIGN REGARDING FINDINGS, PERFORATION OR STATUS OF THE INSPECTION RESULTS, OR THAT THE INSPECTION ACTUALLY TOOK PLACE. THE SERVICE WRITER TOLD ME VERBALLY THAT ANOTHER SERVICE WRITER WOULD CONTACT ME IN A FEW DAYS TO SCHEDULE A CLEANING AND SPRAYING OF THE ENTIRE FRAME IN A FEW WEEKS. I DON'T BELIEVE THE TECH REMOVED MY WHEELS TO EXAMINE THE FRAME OR THOROUGHLY INSPECTED MY VEHICLE . I AM A 5 TOYOTA VEHICLE OWNER AND EXPLAINED THAT TO THE SERVICE WRITER. MY SERVICE LOCATION IS LAKEWOOD TOYOTA LOCATED IN NJ, MY SERVICE WRITER WAS ANGEL BURGOS. I HAVE EXTENSIVE RUST ON MY FRAME IN NUMEROUS AREAS ESPECIALLY BEFORE THE REAR AXLE AND AFTER , IN THE AREA OF THE HITCH ASSEMBLY AS WELL AS THE REAR AXLE . I UNDERSTAND THE CRITERIA FOR REPLACING THE FRAME VERSUS A TEMPORARY COVERING OF SEALANT . I UNDERSTAND THAT THE FRAME ON THIS TYPE OF VEHICLE IS RUSTING FROM THE INSIDE DUE CONSTRUCTION METHODS OF THE DANA CORPORATION BEING FAULTY IN DRAINAGE DESIGN OR MANUFACTURE. MY CONCERN THAT THIS PRODUCT WAS NOT INSPECTED PROPERLY AND HASTILY ATTEMPTED TO GET ME OUT THE DOOR. THIS IS NOT ACCEPTABLE BUSINESS PRACTICE TO ME.