NHTSA Complaint #11043640 — 2012 DODGE DART

I TOOK MY CAR IN TO HAVE A RECALL FIXED ON MY CAR. WHEN I GOT MY CSR BACK I LOOKED OVER THE BRAKE BOOSTER AND LINES AND THE ONLY THING THAT WAS CHANGED WAS THE SUPPLY HOSE. AFTER OIL HAD BEEN PREVIOUSLY FOUND. YOU CAN SEE THE OIL STILL SOAKED IN PLACES. THE TECH PUT ON THE INVOICE THAT SHE CHANGED THE BOOSTER BUT YET THE BOOSTER WAS UNTOUCHED WITH FACTORY PAINT MARKS STILL IN TACKED. I LEFT MY CAR THERE AND WENT IN THE NEXT DAY TO RESOLVE THIS ISSUE AND THEY TRIED SAYING IT WAS A MISUNDERSTANDING. I DONT SEE HOW SAYING YOU CHANGED A PART WHEN YOU DIDN'T IS A MISUNDERSTANDING. MI WAS COMPENSATED A FREE DETAIL THAT NEVER EXPIRES IN ORDER FOR MY BOYFRIEND TO TAKE DOWN HIS BAD REVIEW. SO THEY KEEP THE CSR ANOTHER NIGHT AND WHEN I GO TO PICK UP MY CAR I WANTED TO CHECK IT ALONG WITH A MECHANIC FROM A DIFFERENT BUSINESS. AT THIS TIME MY HOOD WILL NOT CLOSE DUE TO A BENT OR SNAPPED HOOD CABLE. THE TECH DID NOT DROP THE TRANSMISSION AND FORCED THE BOOSFER IN AND BOUND UP MY HOOD CABLE IN THE PROCESS. THE PUMP AND MASTER CYLINDER HACE STILL YET TO BE REPLACED AS THE R63 RECALL REQUIRES IF ENGINE OIL IS FOUND. WHAT MAKES ME FEEL UNSAFE AMD LIKE THEY WERE TRYING TO PKAY WITH MY LIFE AND SAFETY OF MY FAMILY IS THEY NEVER TESTED THE PARTS AFTER THEY INSTALLED THEM. THEY LIED ON BOTH INVOICES. EACH ONE SAYS THE CAR CAME IN AT 77491 MILES AND LEFT AT 77493 MILES AND I NEVERDROVE TGE CAR OFF THE LOT OR IN BECAUSE I DIDNT KNOW IF THE BRAKES WORKED. HOW CAN A CAR HAVE THE SAME MILES ON 2 DIFFERENT MAINTENANCE APPOINTMENTS IF THE PARTS WERE TESTED AFTER INSTALLATION? MY ODOMETER READ 77491. SAME AS WHEN I FIRST DROPED IT OFF ALMOST A WEEK AGO. SO EITHER THEY TURNED BACK A DIGITAL ODOMETER OR THEY NEVER TESTED THE PARTS THEY FORCED IN. I DONT KNOW IF THEY DAMAGED ANYTHING ELSE BY FORCING THE BOOSTE BUT I DOMT LIKE THE IDEA OF OTHERS PUTTING MY LIFR IN DANGER.