NHTSA Complaint #11043083 — 2007 BMW 328I

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11043083
Vehicle 2007 BMW 328I
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

I WENT IN TO HAVE A ROUTINE OIL CHANGE AND WAS TOLD TO HAVE A BRAKE FLUSH BY THE DEALERSHIP. AFTER LEAVING DEALERSHIP I STARTED EXPERIENCING PROBLEMS WITH STEERING AND BRAKES. THEY INFORMED ME TO BRING CAR BACK IN TO RECTIFY THE ISSUE. AS I WAS DRIVING ON THE HIGHWAY THE BRAKE SYSTEM ON THE VEHICLE COMPLETELY FAILED AND THE CAR HAS NOW BECOME INOPERABLE. THEY ARE REFUSING TO FIX IT STATING THAT THE ISSUE HAS NOTHING TO DO WITH THE OIL CHANGE AND BRAKE FLUSH BUT WOULD MOST LIKELY BE A PERSISTENT VALVE ISSUES WITH THIS CAR. THE CAR HAS TWO RECALLS IN THE PAST WEEK AND YET THE DEALERSHIP REFUSES TO DO ANYTHING ABOUT IT. THIS CAR IS UNSAFE TO DRIVE AS I ALMOST GOT INTO AN ACCIDENT ON MD 495 HEADING TOWARD SILVER SPRING. I HAVE TRIED TO WORK DIRECTLY WITH BMW OF SILVER SPRING AND BMW OF NORTH AMERICA AND THEY ARE REFUSING TO ADDRESS THE ISSUE.

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