NHTSA Complaint #11042923 — 2014 DODGE DART

"ENGINE STALLS OUT AND COMPLETELY DIES". THIS HAS HAPPENED TO ME SEVERAL TIMES ALREADY WITH MY SIX YEAR OLD IN THE CAR. I HAVEN'T TAKEN IT TO THE DEALERSHIP TWICE ALREADY AND THIS WILL BE THE THIRD FINAL ATTEMPT FOR REPAIR. I'VE BROUGHT A NEW BATTERY EVEN AFTER IT PASSED SUCCESSFUL TESTING, AND THE ALTERNATOR PASSED AS WELL. THE FIRST TIME IT STOPPED ON ME I WAS ON THE HIGHWAY (HAD THE CAR TOLL TO THE NEAREST AUTOZONE FOR A NEW BATTERY) HAD THE DEALERSHIP LOOK AT IT THEY STATED THEY COULD NOT DIAGNOSE THE PROBLEM SINCE THE VEHICLE WAS WORKING AND COULD NOT FIND ANYTHING WRONG WITH THE CAR, 2ND TIME IT STOPPED TWO DAYS LATER ON THE INTERSTATE HAD THE CAR (THIS TIME I HAD IT TOLL TO THE DEALERSHIP) AND THEY PUT IN THE WORK ORDER WHAT I STATED DID NOTHING TO THE ENGINE AND ONLY COMPLETED THE RECALL ON THE BRAKES. THE THIRD TIME IT STOPPED ON ME WHILE DRIVING WAS ON THE HIGHWAY OCT. 2017 HAD TO GET A JUMP AND HE KEPT STALLING OUT BEFORE IT COMPLETELY STOPPED THIS TIME I CONTACTED DODGE ROADSIDE ASSISTANCE TO TOLL ME TO THE NEAREST DEALERSHIP FOR DOCUMENTATION. I HAVE OPEN A CASE WITH CHRYSLER CORPORATION AND FEEL LIKE I'M GETTING NO WHERE, AND THE DEALERSHIP HAS NOT EVEN BOTHER TO CONTACT ME. I'M GOING THROUGH ALL OF THIS WHEN THE CAR IS ONLY 3 YEARS OLD WITH 48,000 MILES STILL COVERED UNDER WARRANTY. ALL THE TIMES I VEHICLE HAS STOPPED ON ME ON DARK ROADS, IN TRAFFIC, ON THE INSTATE MY DAUGHTER HAS BEEN IN THE CAR WITH ME. THIS CAR IS A DANGER TO ME, MY, FAMILY, AND ANYONE ELSE ON THE ROAD IF I DRIVE THIS CAR. FOR NOW IT CONTINUES TO BE AT THE DEALERSHIP WHILE I DRIVE THE LOANER CAR THEY GAVE ME. BUT I'M STILL HAVING TO MAKE CAR PAYMENTS ON A VEHICLE I'M NOT EVEN DRIVING.