NHTSA Complaint #11042888 — 2003 FORD ESCAPE

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 5 MPH, A CRUNCHING SOUND WAS PRESENT COMING FROM THE FRONT PASSENGER SIDE AND THE VEHICLE SUDDENLY COULD NOT BE DRIVEN PROPERLY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE LOWER CONTROL ARM HAD FRACTURED DUE TO CORROSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS REPAIRED IN 2014 PER NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE CONTACT INDICATED THAT THE VEHICLE LATER EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 53,000.