NHTSA Complaint #10663150 — 2003 FORD ESCAPE SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

Complaint Details

ODI Number	10663150
Vehicle	2003 FORD ESCAPE
Component	SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
Date of Incident	December 7, 2014
Date Filed	December 9, 2014
Mileage	120,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT HEARD A CONSTANT NOISE COMING FROM THE FRONT OF THE VEHICLE NEAR THE WHEELS. THE DEALER STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE DEALER PROVIDED THE RECALL REMEDY OF A NEWLY DESIGNED CROSS BRACE AS AN INTERIM REPAIR, BUT THE NOISE FAILURE RECURRED. WITHIN THREE MONTHS, THE POWER STEERING FAILED. THE FRONT PASSENGER SIDE WHEEL WAS LEANING DUE TO THE FACT THAT THE LOWER CONTROL ARM FRACTURED. THE SUBFRAME WAS RUSTED TO THE POINT OF CORROSION. THE DEALER WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP FOR DIAGNOSTIC TESTING. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

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