NHTSA Complaint #11042260 — 2016 FORD EXPLORER
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11042260 |
| Vehicle | 2016 FORD EXPLORER |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | 6,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
WHEN I PLACE MY EXPLORER IN REVERSE TO BACK OUT OF A PARK, WHEN I AM ABOUT HALF WAY OUT OF THE PARK, THERE'S A LOUD "BUMP". I AUTOMATICALLY SLAM ON BRAKES BECAUSE I THINK I HAVE RAN OVER SOMEONE. RECENTLY, I PLACED MY EXPLORER IN DRIVE SO THAT I COULD PULL OUT OF THE GARAGE AND I HEARD THE LOUD "BUMP". I HAVE TAKEN MY EXPLORER TO THE DEALER SEVERAL TIMES AND THEY HAVE NO IDEA WHAT IT IS. I HAVE ALSO CONTACTED FORD AND THEY HAVE NO IDEA WHAT IT IS. FORD FINALLY OFFERED A 100K MILE WARRANTY BUT THAT DOESN'T SOLVE THE PROBLEM.
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