NHTSA Complaint #11041998 — 2008 HONDA CR-V

AIR BAGS issue reported to NHTSA

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Crash 1 Injury

Complaint Details

ODI Number 11041998
Vehicle 2008 HONDA CR-V
Component AIR BAGS
Date of Incident
Date Filed
Mileage 100,000 miles
Crash Yes
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State CT

Consumer Description

HONDA REPLACED BOTH THE DRIVERS AND PASSENGER FRONT AIRBAGS. I WAS IN AN ACCIDENT APRIL 2017. I WAS BROADSIDED, DRIVERS DOOR WAS IMPACTED. MY HEAD WENT HROUGH THE DRIVERS WINDOW. NONE OF THE SIDE AIRBAGS INFLATED. THE BODY SHOP WAS DISTURBED THAT THE AIRBAGS DID NOT DEPLOY. I HAVE BEEN IN PHYSICAL THERAPY SINCE THE ACCIDENT. THE VA HAS BEEN SUPPLYING MEDICAL TREATMENT. HONDA DENIED RESPONSIBILITY ALTHOUGH THEY NEVER SAW THE CAR. MY INSURANCE COMPANY PROGRESSIVE WILL NOT REPAIR THE FAULTY AIRBAGS BECAUSE THEY WERE FAULTY BEFORE THE ACCIDENT. WESTPORT HONDA WHERE I ORIGINALLY PURCHASED THE CAR IS NOT INTERESTED IN TAKING IT AS A TRADE IN BECAUSE OF THE KNOWN AIRBAG PROBLEM. WHAT AM I SUPPOSED TO DO? I'M AFRAID TO DRIVE THE CAR. I CAN'T SELL THE CAR WITHOUT REVEALING THE KNOWN PROBLEM WITH THE AIRBAGS. THE DASHBOARD DISPLAY LIGHT COMES ON WITHOUT WARNING INDICATING THE SIDE AIRBAGS ARE NOT WORKING. THE INDICATOR IS OFF MOST OF THE TIME. I NEVER KNOW WHEN IT'S GOING TO COME ON AND HOW LONG IT'S GOING TO BE ON. HONDA INDICATED TO ME THAT THE SYSTEM NEEDS TO BE TESTED AT MY EXPENSE. I AM DISABLED AND CAN NOT AFFORD TO HAVE THIS DONE. OR ABLE TO TRAVEL TO SUCH A FACILITY.

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