NHTSA Complaint #11041903 — 2011 FORD ESCAPE

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11041903
Vehicle	2011 FORD ESCAPE
Component	UNKNOWN OR OTHER
Date of Incident	October 7, 2017
Date Filed	November 1, 2017
Mileage	117,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

WHEN CLOSING THE REAR DOOR ON THE VEHICLE, THE BACK WINDOW JUST EXPLODED. SMALL PARTICLES OF GLASS FLEW IN ALL DIRECTIONS. THE WEATHER WAS SUNNY AND DRY AND THERE IS NO REASON FOR THIS WINDOW TO HAVE EXPLODED. I WAS NOT INJURED, BUT PICKED GLASS PARTICLES OUT OF MY CLOTHING. THE VEHICLE WAS PARKED IN A DEPARTMENT STORE PARKING LOT AND NOT YET OCCUPIED WHEN THIS HAPPENED.

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