NHTSA Complaint #11041471 — 2016 TESLA MODEL X
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 11041471 |
| Vehicle | 2016 TESLA MODEL X |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | 10,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
URGENT. HERE IS A TESLA OWNER THAT HAS JUST POSTED A COMPLAINT ABOUT A SNAPPED BALL-JOINT ON HIS NEAR NEW MODEL X: HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/BALL-JOINT-SEPARATION.101036/ SNIP**TEXLASX, 6 MINUTES AGO NEW MY WIFE WAS DRIVING OUR 2016 MODEL X TODAY WHEN SHE HEARD A SNAP. HER STEERING WHEEL PULLED AND SHE STRUGGLED TO CONTROL THE CAR AT ABOUT 40MPH. SHE WAS ABLE TO STOP IN THREE LANES OF TRAFFIC BUT WAS PRETTY SHOOK UP. SHE CONTACTED TESLA AND THEY TOWED THE CAR TO A SERVICE CENTER. THEY INFORMED HER THAT ONE OF THE LINKS FRACTURED CAUSING THE BALL JOINT TO SEPARATE. WE HAVE THE FRACTURED LINK (POLICE FOUND IT IN THE STREET). THE CAR ONLY HAS ABOUT 10,000 MILES ON IT, SO SEEMS UNLIKELY TO BE A WEAR-AND-TEAR ISSUE. HAS ANYONE EXPERIENCED THIS FAILURE ON THEIR CAR?** THE PHOTOGRAPH IS ATTACHED. THESE FAILURES ARE OCCURRING OVER AND OVER. THE ALLOY PARTS ARE TOO WEAK FOR THE PURPOSE. CAST ALLOY IS NOT A GOOD MATERIAL TO USE. THE EYE-HOLE WALLS ARE TOO THIN AND THE CAST ALLOY IS TOO BRITTLE. I CANNOT UNDERSTAND WHY NHTSA HAS NOT TAKEN ACTION OVER THESE LETHAL DEFECTS. PLEASE DO NOT DELAY ANY LONGER. THESE CARS SHOULD BE RECALLED FOR INSPECTION AND REMEDY OF THESE DEFECTS. CONCERNED CITIZEN.
Related Complaints for the 2016 TESLA MODEL X
Other SUSPENSION Complaints
#11667556
In March of 2025, my steering of the model X became really stiff. As time went on, the problem became worse and no lo...
#11661421
Sudden and catastrophic shearing of the driver side rear suspension arm (control arm). My understanding is all these ...
#11651182
I was parking my car at home when all of a sudden there was a violent/sudden drop in the front of my car. I initially...
#11645648
Wheel tilted in when backing out of driveway turning due to control arm failure
#11623222
Steering Stuck: It happened several times that the steering wheel completely locked up while driving on the road. Tod...
Recent Complaints for the 2016 TESLA MODEL X
#11713627
STEERING
The contact owns a 2016 Tesla Model X. The contact stated that while driving during a rainstorm, the power steering a...
#11712871
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
2016 Tesla Model X experienced Electronic Parking Brake failure with alerts stating ‘parking brake did not release.’ ...
#11712871
SERVICE BRAKES
2016 Tesla Model X experienced Electronic Parking Brake failure with alerts stating ‘parking brake did not release.’ ...
#11710187
SERVICE BRAKES
While driving a notification popped up, parking brake may not be applied while driving. This notification appears in...
#11703781
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Description of Problem: INSTRUMENT CLUSTER COMPLETE FAILURE My 2016 Tesla Model X instrument cluster has completely ...