NHTSA Complaint #11040933 — 2012 NISSAN VERSA

2012 NISSA VERSA HATCHBACK. FRONT DRIVER'S SIDE SUSPENSION SPRING BROKE SUNDAY, APRIL 16TH, 2017. VEHICLE'S ODOMETER WAS JUST OVER 56,000 MILES AT THE TIME. TRAVELLING FOR THE WEEKEND, PUT ON ABOUT 70 MILES BEFORE IT BROKE. THE SPRING BROKE WHILE IN PARK. UNBEKNOWNST TO ME AT THE TIME, THIS SPRING WAS PART OF RECALL 15V573000. I HAD NEVER RECEIVED ANY NOTIFICATION REGARDING THIS RECALL, SO I HAD THE VEHICLE SERVICED AT A LOCAL SHOP. THEN, AFTER LATER LEARNING OF THE RECALL, I CONTACTED NISSAN MULTIPLE TIMES REQUESTING ANY FORM OF REIMBURSEMENT, EVEN PARTIAL REIMBURSEMENT. I WAS DENIED BECAUSE THE REPAIR WORK HAD NOT BEEN DONE BY THEM. THEY CLAIMED THEY WERE "NOT IN A POSITION" TO OFFER ANY TYPE OF REIMBURSEMENT.