NHTSA Complaint #11040924 — 2000 SUBARU IMPREZA

I WAS PULLING OUT OF A SERVICE BAY AFTER AN OIL CHANGE, I WAS GOING A LITTLE TO FAST SO I HIT THE BRAKE, THE CAR ACCELERATED, I LET UP OFF THE PEDAL AND BRAKED AGAIN AND IT ACCELERATED AGAIN. I BUMPED THE ATTENDANT IN FRONT OF ME AND KNOCKED HIM DOWN. HE SAID HE WAS OK. I REALLY DON'T KNOW WHAT HAPPENED. IT SEEMS OBVIOUS THAT I STEPPED ON THE ACCELERATOR RATHER THAN THE BRAKE BUT I CAN'T BELIEVE I DID THAT. IT ALMOST FELT LIKE THE BRAKE PEDAL WENT FURTHER DOWN THAN NORMAL AND WHEN I BRAKED MY FOOT CAME DOWN ON THE GAS PEDAL. AS PART OF THE SERVICE THEY CHECKED MY BRAKE FLUID AND SAID IT LOOKED GOOD. AFTER THE INCIDENT, I DROVE THE VEHICLE QUITE A BIT TO CHECK IT OUT. IT SEEMED TO BE OPERATING CORRECTLY. NOTHING LIKE THIS HAS EVER HAPPENED TO ME. I'VE BEEN INTO 100S OF SERVICE BAYS AND HAVE DRIVEN MANY MANY MILES. I HAVE ALWAYS CONSIDERED MYSELF AN EXCELLENT DRIVER. AFTER THIS INCIDENT I'M NOT SO SURE ANYMORE. IN ADDITION, THIS IS MY HIGH SCHOOL DAUGHTER'S CAR AND I WANT TO MAKE SURE IT IS SAFE FOR HER TO DRIVE.