NHTSA Complaint #11040420 — 2012 FORD FUSION SUSPENSION

Complaint Details

ODI Number	11040420
Vehicle	2012 FORD FUSION
Component	SUSPENSION
Date of Incident	October 12, 2015
Date Filed	October 27, 2017
Mileage	42,683 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

OCTOBER 14, 2015 REPLACED BOTH FRONT COIL SPRINGS (BROKE NEAR THE TOP). I KNOW THAT ONE OR BOTH OF THEM BROKE WHEN I WAS BACKING OUT OF MY DRIVEWAY ONTO THE STREET AND TURNING THE STEERING WHEEL TO START DOWN THE STREET. THAT WAS THE ONLY TIME THAT I HEARD A LOUD NOISE LIKE A SPRING BREAKING AND STARTED TO HEAR A RUBBING SOUND A SHORT TIME LATER, WHICH I WAS TOLD WAS THE BROKEN SPRING RUBBING AGAINST THE TIRE.

Related Complaints for the 2012 FORD FUSION

Other SUSPENSION Complaints

#11656538 — April 24, 2025 — Absolute unacceptable level of rust to the body and frame. Even with regular car washes, sitting for a year covered. ...

#11628578 — December 3, 2024 — I was driving to my drs appointment and as I was pulling up to the hospital I saw a message from my dash and my steer...

#11619507 — October 12, 2024 — This is an open recall that I'm sure has been stated many times, but the dealerships are not accepting the recall or ...

#11616647 — September 26, 2024 — The driver power steering system message goes on every so often and I have to turn off and on to reset the light, but...

#11615929 — September 23, 2024 — My 15 year old permit driver was driving the car and a power steering message flashed. The car became very difficult ...

Recent Complaints for the 2012 FORD FUSION

#11717684 — STEERING — February 12, 2026 — I am writing to formally report that the safety recall repair on my 2012 Ford Fusion has failed to resolve the danger...

#11715658 — STEERING — February 4, 2026 — I am writing to formally file a complaint and request resolution regarding a serious safety issue involving my 2012 F...

#11711350 — STEERING — January 16, 2026 — My vehicle all of a sudden showed a "power steering assist fault," luckily it was parked. This is a problem with the ...

#11709868 — STEERING — January 9, 2026 — The contact owns a 2012 Ford Fusion. The contact stated that after starting the vehicle, the message "Electric Steeri...

#11709182 — STEERING — January 6, 2026 — What component or system failed or malfunctioned, and is it available for inspection upon request? Power Steering ...