NHTSA Complaint #11040120 — 2012 KIA SORENTO

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11040120
Vehicle	2012 KIA SORENTO
Component	STRUCTURE:BODY
Date of Incident	October 26, 2017
Date Filed	October 26, 2017
Mileage	66,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

THIS MORNING JUST 5 MIN AFTER PUTTING MY DAUGHTER IN HER CAR SEAT I WENT TO GO GRAB HER OUT OF THE REAR PASSENGER SIDE AND THE DOOR HANDLE BROKE OFF IN MY HAND. I AM NOT A VERY STRONG PERSON SO THIS SURPRISED ME GREATLY. UPON FURTHER INVESTIGATION INTO GOOGLE I SEE THIS IS A KNOWN PROBLEM WHICH IS INSANE AND IF I HAVE TO GO REPLACING ALL MY DOOR HANDLES AS THEY BREAK I WILL NOT BE BUYING A KIA AGAIN. I HOPE THIS IS A ONE TIME THING BUT THINK THAT IS REALLY IS AN ISSUE AS SOME PEOPLE USE THE CHILD LOCK AND WOULD MAKE IT HARD TO GET IN THAT SIDE IF THAT WERE THE CASE.

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