NHTSA Complaint #11039971 — 2017 DODGE CHARGER

THE UCONNECT INFOTAINMENT SYSTEM IN FCA VEHICLES HAS A DEFECT THAT WILL CAUSE MULTIPLE WEATHER ALERTS FOR AREAS HUNDREDS OF MILES AWAY. THE ERRANT WEATHER ALERTS TAKE OVER THE ENTIRE SCREEN AND REQUIRE THE DRIVER TO TAKE THEIR EYES OFF THE ROAD TO EXIT OUT OF THE ALERT. THE ALERT WILL NOT GO AWAY ON IT'S OWN, AND YOU CANNOT CONTROL THE RADIO OR HVAC SYSTEM WITHOUT READING AND EXITING OUT OF THE ALERT. ALSO, THE UCONNECT SYSTEM HAS NO OPTION TO DISABLE WEATHER ALERTS. IN OTHER WORDS, YOU CANNOT STOP THEM FROM HAPPENING IN THEIR CURRENT BUILD. I'VE CALLED DODGE AND UCONNECT MULTIPLE TIMES, AND THERE IS STILL NO RESOLUTION. ALL THAT NEEDS TO HAPPEN IS UCONNECT NEEDS TO ADD THE OPTION IN THE SETTINGS TO TOGGLE WEATHER ALERTS ON OR OFF. IT SHOULD TAKE A PROGRAMMER AN HOUR TO ACCOMPLISH THIS SIMPLE TASK. JUST TODAY I GOT 4 WEATHER ALERTS FOR COUNTIES BETWEEN 140 AND 400 MILES AWAY FROM MY CURRENT LOCATION ON MY 5 MILE DRIVE, EACH ONE REQUIRING ME TO PHYSICALLY CLOSE THE SCREEN TO GET BACK TO THE NAVIGATION PAGE. FORCING DRIVERS TO READ AND INTERACT WITH MULTIPLE DEFECTIVE WEATHER ALERTS CAN BE AS DANGEROUS AS TEXTING AND DRIVING. WHEN I CALLED DODGE, THEY SAID THE ISSUE IS WITH UCONNECT. UCONNECT TOLD ME NOTHING CAN BE DONE. WHEN I MESSAGED DODGE, THEY TOLD ME SIRIUS XM IS TO BLAME FOR SENDING THE ALERTS. SO WE HAVE A 3 WAY FINGER POINTING CONTEST HERE THAT NOBODY WANT TO ACCEPT RESPONSIBILITY FOR. ALL I WANT IS FOR UCONNECT TO GIVE DRIVERS THE OPTION TO DISABLE WEATHER ALERTS TO KEEP THEIR ATTENTION ON THE ROAD.