NHTSA Complaint #11039823 — 2016 TOYOTA RAV4

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11039823
Vehicle	2016 TOYOTA RAV4
Component	UNKNOWN OR OTHER
Date of Incident	October 6, 2017
Date Filed	October 25, 2017
Mileage	13,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NH

Consumer Description

I WAS DRIVING APPROXIMATELY 25 MPH GETTING ONTO A MAJOR HIGHWAY AND HEARD WHAT SOUNDED LIKE AN EXPLOSION. I CONTINUED TO DRIVE AND STARTED HEARING GLASS FLY OFF MY CAR AND SLIDING AROUND ON MY ROOF. I QUICKLY PULLED OVER, PUT MY HAZARDS ON AND SLID BACK THE SUNROOF SHADE. THE ENTIRE CENTER OF MY SUNROOF HAD SHATTERED AND APPEARED AS IF A GIANT ROCK WAS DROPPED ON IT. THERE WAS NO SIGN OF IMPACT AND I HAVE ALREADY REACHED OUT TO CORPORATE HEADQUARTERS AND THEY OFFERED ABSOLUTELY NO ASSISTANCE IN REPAIRS.

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