NHTSA Complaint #11039748 — 2012 CHEVROLET CAPTIVA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11039748
Vehicle	2012 CHEVROLET CAPTIVA
Component	ENGINE
Date of Incident	October 24, 2017
Date Filed	October 25, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

NOTICED THE VEHICLE WAS BURNING OIL AT A HIGH RATE. TOOK IT INTO THE DEALERSHIP AND THEY STATED THIS IS A "KNOWN" PROBLEM WITH CHEVY CAPTIVA'S, THAT THE OIL BURNING WILL MELT THE PISTONS INTO THE PARTS BUT THE EXTENDED WARRANTY DID NOT COVER IT. LOCATED BULLETIN 13-06-01-003F-EXCESSIVE ENGINE OIL CONSUMPTION UNDER THE GM WEBSITE BUT THEY STATE IT DOESN'T COVER MY VIN#. IF THIS IS A KNOWN PROBLEM BY GM HOW CAN IT SELECT WHICH VEHICLES TO FIX.

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